Privacy policy
Effective Date: 24/07/2025
Cybernetic Walrus (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our games, websites, newsletters, community channels, and beta testing programs.
Who We Are
Cybernetic Walrus is a Belgian game development studio based in Antwerp. We create and publish video games for a global audience. For the purposes of the General Data Protection Regulation (GDPR), we are the data controller.
What Information We Collect
We may collect the following types of personal data:
Contact Information: such as your name and email address when you sign up for our newsletter, beta tests, or other forms of communication.
Platform Information: such as your Steam ID or Discord handle if you participate in playtests or join our community.
Gameplay Data: such as in-game actions, performance statistics, or feedback, especially if you participate in beta testing.
Technical Data: such as IP address, device type, operating system, browser, and crash logs.
Voluntary Data: any information you provide voluntarily, including survey responses or support inquiries.
How We Use Your Information
We use the information we collect to:
Communicate with you about our games, updates, and promotions.
Provide access to beta versions and gather feedback.
Analyze game performance and improve our products.
Respond to inquiries and offer customer support.
Comply with legal obligations.
We will not use your data for automated decision-making or profiling.
Legal Basis for Processing
Under the GDPR, we rely on the following legal bases:
Consent: for newsletters, beta sign-ups, and marketing communications.
Contractual necessity: to provide access to services you request (e.g., beta programs).
Legitimate interest: to improve our games and services.
Legal obligation: if required to comply with law enforcement or regulatory requirements.
How We Share Your Information
We do not sell your personal data. We may share your information with:
Service providers: such as email marketing platforms (e.g., MailerLite), analytics tools, or bug tracking platforms.
Beta testing partners: such as Antidote, for managing test participation and collecting feedback.
Legal authorities: only if required by law or necessary to protect our rights.
All partners are bound by data processing agreements to ensure compliance with GDPR.
Data Retention
We retain your personal data only for as long as necessary:
For newsletters: until you unsubscribe.
For beta tests: until the test concludes, unless you consent to further updates.
For analytics: anonymized data may be stored longer to improve product quality.
Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you.
Correct inaccuracies in your data.
Request deletion (“right to be forgotten”).
Withdraw consent at any time.
Object to or restrict processing.
Data portability (where applicable).
To exercise these rights, email us at support@cyberneticwalrus.com.
Security
We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our services are not directed to children under 13 (or 16 under GDPR). We do not knowingly collect data from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website. If significant changes occur, we will notify you via email or platform announcements.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Cybernetic Walrus
Ankerrui 18/3, 2000 Antwerp, Belgium
Email: support@cyberneticwalrus.com